Support

TADAM! · questions, help, and account deletion

TADAM! is a word game for learning languages, in the app and on the web at tad.am. It works right away without an account; signing in to the app with a free AllBeam account syncs your progress across devices.

How to sign in (app)

1. Open Settings in the app and tap Sign in. Choose phone, email, Apple or Google.
2. Enter the code we send you, or approve the sign-in with Apple or Google. There is no password.
3. The first time only, a one-screen welcome asks you to confirm that you are 18 or older and agree to the Terms and Privacy Policy. The “Send me news about AllBeam apps” switch on that screen starts on in the US and off in Canada; you can change it any time.

The progress you made as a guest is added to your account the first time you sign in.

Common questions

• Do I need an account? No. The whole game works without one. Sign in only if you want your progress, favorites and language choices to follow you across devices.
• Do I need both a phone number and an email address? No. One verified phone number or email address is enough. The same account works in every AllBeam app.
• Who can create an account? Anyone 18 or older. You can play without an account, and without giving your age.
• Will people see me in bewrk? No. Accounts created in TADAM! are private and are not listed in the bewrk directory. You join the bewrk network only if you open AllBeam or flwrk and choose to be listed.
• Does my progress on tad.am sync with the app? No. The web game has no sign-in and keeps your progress only in your browser. Clearing your browser’s site data erases it.
• Can I play offline? Yes, once a language’s audio has downloaded. The app keeps it on your device.
• My reminders don’t arrive. Check that notifications are allowed for TADAM! in your phone’s Settings and that no Focus or Do Not Disturb mode is silencing them.
• Where do the photos come from? Word photos are provided by Pexels, with a few from Wikimedia Commons. The credit is in the app’s settings.
• Can I ask for a new language? Yes. Use the language suggestion box in the app. Each person gets one vote per language.
• How do I stop news emails? Use the one-click unsubscribe link in any news email, or switch news off in your account settings. Service messages such as sign-in codes still arrive.
• How do I delete my account? In the app, go to Settings → Privacy → Delete account and confirm, or visit api.allbe.am/delete-account and sign in. Deleting removes your account, synced progress and favorites from every AllBeam app. If you can no longer sign in, email us from the address on the account, or tell us the phone number on it, and we will delete it within 30 days. To clear progress on this device only, use the reset option in Settings.

Contact

We read everything sent to support@allbe.am — questions, bugs, wrong translations, privacy requests, and account-deletion help for anyone who can no longer sign in.

Policies: AllBeam Privacy Policy (TADAM! section) · AllBeam Account Terms